GENERAL TERMS AND CONDITIONS OF SALE

The products offered for sale are described as accurately as possible.

However, minor variations may exist, particularly due to screen display settings.

Offers are valid while stocks last.

The customer places an order directly on the Animalyo website.

Once the order has been confirmed and payment has been processed, a confirmation email will be sent.

Animalyo reserves the right to cancel or refuse any order in the event of a dispute, anomaly, or suspicion of fraud.

Prices are indicated in euros, all taxes included.

Any delivery charges are specified before order confirmation.

Payment is made via the secure payment methods offered on the site.

Animalyo never has access to the customer's bank details.

Delivery terms and times are detailed on the Delivery page.

Animalyo cannot be held responsible for delays attributable to the carrier or to circumstances beyond its control.

In accordance with the law, the customer has a period of 14 days from receipt of their order to exercise their right of withdrawal.

The full return and refund conditions are detailed on the Returns & Refunds page.

Animalyo cannot be held responsible for indirect damages resulting from the use of the products sold.

Animalyo's liability is, in any event, strictly limited to the amount of the order concerned.

The products sold benefit from legal guarantees of conformity and against hidden defects, in accordance with the legal provisions in force.

Personal data collected is processed in accordance with our Privacy Policy.