RETURN CONDITIONS
You have 14 days after receiving your order to request a return.
The item must be unused, in perfect condition, and in its original packaging.
RETURNS & REFUNDS
Simple and transparent procedures to assist you with returns, refunds, or order issues.
RETURN PROCEDURE
Before sending anything, please contact our customer service.
We will provide you with the steps to ensure your request is processed quickly.
REFUND
Once the item has been received and checked, the refund will be issued to your original payment method.
You will receive an email as soon as the refund has been processed.
DAMAGED ITEM OR ERROR
Contact us within 48 hours of receipt and include photos of the product concerned.
Our team will offer you the most suitable solution.