Animalyo is a French online store dedicated to accessories for dogs and cats.

Our mission is simple: to offer useful, durable and well-designed products that make everyday life easier for animals and their humans.

Each item is carefully selected for its comfort, practicality and reliability.

Our products are selected from partners and suppliers rigorously chosen for the quality and reliability of their items.

We favour practical and durable products, tested according to our criteria before being offered on Animalyo.

Delivery usually takes between 6 and 12 working days , depending on the product and destination.

Free delivery is offered for orders over €50 .

The exact fees are clearly indicated at the time of payment , before you confirm your order.

As soon as your order is shipped, you will receive an email containing a tracking link. This allows you to easily follow the progress of your package at each stage.

If it does not appear after 72 hours, please contact us.

Yes, it is possible to modify or cancel your order within 12 hours of purchase .

After this period, the order is generally already being processed and can no longer be modified.

If your product arrives damaged, contact us within 48 hours of receipt , attaching photos of the product in question.

Our team will carefully study your request in order to offer you a suitable solution.

You can request the return of an item within 14 days of receipt .

The product must be new, unused and returned in its original packaging .